# Getting help

Source: https://analytics.5h3ll.site/docs/support

Open a support ticket from your account.

Signed-in customers can open a ticket from [Support](https://analytics.5h3ll.site/support). We reply in the ticket and email you when we do. Closed tickets are deleted 12 months after closing.

Previous

Plans and allowances

Something missing or wrong? [Open a support ticket](https://analytics.5h3ll.site/support).